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AI agents: how to build one and where it answers

An AI agent in Pailot is a workflow step, not a standalone chat tab. A copilot drafts the process from a plain-language brief. The manager inspects every step and starts it.

  • On-premise, the agent model can run on the customer hardware.
  • Access is by request, not self-serve signup.
  • The fastest way out is web chat.
  • API and A2A follow when another system must call the process.
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How is a company AI agent different from a chat tab?

In the company, PailotA chat on one computer
Where it runsOn-premise, on hardware the company controlsOn one laptop or in a vendor cloud
What it doesOne process step: files, a draft, a CRM cardA reply in the same window
How you publish itWeb chat first, then API or A2AOpen the chat and type
LogEvery run is in a shared journalUsually a private thread

What do people usually ask for?

People ask for an AI agent and mean a cloud chat. Here the agent sits on the canvas next to conditions, RAG (answers from your files), speech and channels. Each run is logged.

Pailot is built by ООО «Профитайзер» (Russia, since 2022). The public site is https://pailot.ru.

How do you create the agent?

Open the copilot, describe the job. It places blocks and links. You fix a wrong step by hand and run it yourself. There is no self-serve agent store.

  1. Describe the job in plain language.
  2. The copilot places blocks and links.
  3. You fix a wrong step by hand and start the run yourself.
  4. Domestic channels in the box include Bitrix24, amoCRM, MAX, VK and Telegram.

Where does an on-premise agent run?

PailotGPT can run on the customer equipment so process steps do not have to call an external API. Document search and speech can stay in the same contour.

Where can the agent answer?

The fastest path is web chat: a link, a person types in the browser. Your own system uses an HTTP API. One process calling another uses A2A. Channels are listed below.

  • Web chat: a link, a person types.
  • API: your system starts the process and reads the result.
  • A2A: one process calls another.

What is in the box

Core of the delivery, not a connector list. Integrations sit under this.

Copilot
Drafts the process from a brief, checks links and publishes. At install time you choose a cloud copilot with redaction or a copilot that stays on your servers.
Language model
An LLM runs the agent step: reads text, decides, writes the reply. In the contour that model sits on the customer’s hardware.
Document search
RAG answers from your files and shows the source. The index stays in the contour.
Speech and diarization
Speech-to-text transcribes audio and video. Diarization splits speakers. A meeting can become a protocol or a reply in the same thread.
Document parsing
PDFs, spreadsheets, audio and video are parsed on-site. The file does not have to leave for a third-party parser.
Browser step
The process opens a live page and works like a clerk when no connector exists.

Domestic connectors in the box: Битрикс24, amoCRM, MAX, VK, Telegram. The rest come from the catalog (162 blocks and connections) when they already live in the company contour.

Where an agent can answer

ChannelWhat it does
Web chat (fastest)The fastest way out: the process becomes a chat page. A person types, the agent answers. Use it before wiring other systems.
APIYour system starts the process with a request and reads the result.
A2AAgent-to-Agent: publish the process so other agents can call it over the A2A protocol.
MCPModel Context Protocol: publish the process as a tool another assistant can call.

Questions

Is this a ChatGPT wrapper?
No. The agent is a block on a canvas with a run log. External models are optional and can be redacted before the request leaves the contour.
Can we self-host?
Yes. That is the default delivery story. Hardware and scope are scoped after an access request.
How do we get access?
Submit «Получить доступ» on the site. Price is on request.
Is there a self-serve agent store?
No. Access is by request. On a demo we assemble one narrow process.
What is the fastest way to try an agent?
Web chat: a link, a person types, the agent answers. API and A2A come later.

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